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Chances are, if you’ve called GCES for any reason, you’ve probably talked to Lorraine Campbell-Taylor. As the company’s Outreach Specialist, Lorraine ensures that all appointment needs are taken care of, even with our clients’ busy schedules. She is the first point of contact, even before your first appointment.

Her open communication style and passion for educating clients means you get a clear understanding of what to expect when walking into a meeting. Lorraine’s detail-oriented approach sets her apart, and her glowing personality and bright smile make clients feel right at home.

Lorraine spent more than two decades in the medical field and has since made the transition into finance. She applies her ability to provide patient care to helping clients access information that is critical for their retirement journey. (And she still occasionally helps out at her local community hospital.) She now holds a Pennsylvania life and health insurance license.

Sometimes retirees and pre-retirees are not provided with the proper tools to understand the benefits they are entitled to or the strategies they can employ. That’s why Lorraine knows it’s important that clients get a better perspective of the opportunities that are available to them. “I understand that the notion of retirement planning can be a daunting — even scary — process, so I try to do what I can to alleviate that apprehension,” she says.

In her free time, Lorraine enjoys dancing, cooking, and listening to audiobooks. She spends much of her alone time listening to music (especially Led Zeppelin). Something many people don’t know about her? She used to play the drums. She most enjoys spending time with her husband, Gene, and her adult daughter.

She also loves to laugh and believes that injecting some levity is an important way to keep stress levels down and to ensure her office mates pulling in the same direction. “At GCES, we enjoy cultivating a fun work environment. I work really closely with Tina, who I consider the office jokester. Our offices are right next to each other, and we keep each other in stitches. I think our relationship shows why our team at GCES works so well. We care about each other, we enjoy each other’s company, and we love having success together. Those feelings carry over to our clients.”